Tenaska respects your privacy and believes that you have the right to know what information we collect, how we use it and how we may share it with others. We strive to ensure that your information is used to help improve your experience and the overall service we deliver.
What information do we collect?
As is true of most Web sites, we gather certain information automatically to analyze aggregated trends and administer our Web sites and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage.
We collect information from you when you fill out a form, download a document or request information. When completing a form, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and company information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- Administrating your account within Tenaska
- Responding to specific inquiries and requests
- Compile aggregated statistics about site usage
The email address you provide may be used to send you information and updates, including company news, updates, offers, and product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Access to collected information requires login ids and passwords. We limit access to client information and data to those persons in our organization that have a specific business purpose for maintaining and processing such information and data. Any individuals who are granted access to collected information will have been made aware of their responsibilities to protect the security, confidentiality, and integrity of that information and will have been provided training and instruction on how to do so.
How long do we keep your data?
We will retain personal data while we have a justifiable business need to do so, unless a longer retention period is required or permitted by law (such as tax, legal, accounting, or other purposes). For example, if you are a customer, we will keep your personal data for the duration of the contractual relationship you or your company has with us and after the end of that relationship for as long as necessary to perform the functions set forth above or to comply with legal obligations.
When we have no justifiable business need to process your personal data, we will either delete or anonymize it, or if this is not possible, we will securely store your personal data and isolate it from any further processing until deletion is possible.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Control of Your Information
You may request to have your information altered, transferred, or permanently deleted. Any such requests or other questions regarding this policy and privacy-related issues should be submitted by mail or email to the address found at the end of this document.
14302 FNB Parkway
Omaha, NE 68154