3rd Consecutive Year for Topping Mastio’s Ranking of Major Marketers
OMAHA, Nebraska – Tenaska Marketing Ventures once again ranks in the top spot among major marketers when it comes to qualities like dependability, reliability and ease of doing business, according to the 20th edition of an industry-wide benchmarking study.
The MASTIO & Company Natural Gas Marketer Customer Value/Loyalty Benchmarking Study has featured Tenaska in the top spot for the quality award for the Major Marketers Group for three consecutive years and in the top two eight times in the past decade.
“Customers have consistently ranked Tenaska at the top for customer value,” said Kevin Huntsman, Mastio & Company’s senior vice president. “Tenaska exceeds customer expectations, and this benchmarking study shows that customers highly value the expertise of, and collaborative relationships established with, the people at Tenaska. Combine that with other qualities measured, like honesty, trustworthiness and accuracy, it’s not hard to see why Tenaska consistently achieves these rankings.”
The 2016 study is based on 669 interviews with industrial/commercial customers, local distribution companies and independent power producers. In addition to a handful of open-ended questions, respondents rated gas suppliers based on 31 quality attributes that identify and quantify the perceptions and needs of natural gas customers.
“The people at Tenaska are simply some of the best, and one of the primary determinants of success in this competitive industry,” said Fred Hunzeker, president & CEO of Tenaska Marketing Group. “Their customer-focused approach to providing supply chain management services has resulted in this ranking. The ability of Tenaska to quickly adapt to dynamic market conditions allows customers to rely on us to be responsive to their changing requirements and deliver all types of services needed on a daily basis.
“Because we are independent and employee-owned, Tenaska is free to focus on the long-term needs of our customers,” Hunzeker said. “Over the 25 years we’ve been in business, we have evolved and grown as much as the industry has – but our focus has remained the same.”
Tenaska Marketing Ventures is repeatedly ranked by Platts Gas Daily among the top five natural gas marketers in North America, with 3.2 trillion cubic feet of natural gas sold or managed in 2016, a volume equal to 13 percent of total U.S. gas consumption. CapacityCenter.com continues to rank Tenaska among the very largest capacity release traders in the United States.
About Tenaska Marketing Ventures
Tenaska Marketing Ventures / Tenaska Marketing Canada (TMV) is an affiliate of Omaha, Nebraska-based energy company Tenaska, one of the leading independent power producers in the U.S. Forbes magazine ranks Tenaska among the largest privately held U.S. companies. TMV offers tailored solutions to meet wholesale customers’ needs for natural gas buying and selling, price hedging, asset management and supply and demand volume swing management. For more information, visit www.tenaska.com.